{"id":11482,"date":"2026-01-15T14:02:15","date_gmt":"2026-01-15T13:02:15","guid":{"rendered":"https:\/\/jobwinner.ai\/resume-examples\/sales-customer-success-manager\/"},"modified":"2026-01-15T14:02:16","modified_gmt":"2026-01-15T13:02:16","slug":"sales-customer-success-manager","status":"publish","type":"resume-examples","link":"https:\/\/jobwinner.ai\/fr\/exemples-de-cv\/sales-customer-success-manager\/","title":{"rendered":"Sales Customer Success Manager Resume Examples and Best Practices"},"content":{"rendered":"<div class=\"wrap\">\n<section id=\"example\">\n<p style=\"margin:0 0 14px; max-width:84ch;\">\n    If you\u2019re searching for a Sales Customer Success Manager resume sample you can realistically adapt, you\u2019re in the right place. Below you\u2019ll find three detailed examples, plus a practical playbook for writing impactful bullets, integrating real metrics, and aligning your resume with a specific job description without exaggerating your experience.\n  <\/p>\n<h2>1. Sales Customer Success Manager Resume Example (Full Sample + What to Copy)<\/h2>\n<p>If you\u2019re after a \u201cresume example,\u201d you typically need a couple of elements: a real-world sample you can customize, and clear, actionable guidance for structuring your own. The Harvard-style layout below is an ideal foundation for Sales Customer Success Managers\u2014it\u2019s clean, easy for recruiters to skim, and compatible with most ATS systems.<\/p>\n<p>Use this as a blueprint, not a template to copy verbatim. Mirror the organizational framework and depth of detail, adapting specifics to reflect your personal achievements. Looking for a streamlined process? You can get started quickly with the <a href=\"https:\/\/jobwinner.ai\/resume-builder\/\">resume builder<\/a> and <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\">tailor your resume to your target Sales Customer Success Manager job<\/a>.<\/p>\n<div class=\"visual quickstart-box\">\n<h3>Quick Start (5 minutes)<\/h3>\n<ol>\n<li>Choose the resume sample below that best matches your experience or focus area<\/li>\n<li>Replicate the structure, updating details to match your own work history<\/li>\n<li>Arrange bullets so your most impressive and relevant results are first<\/li>\n<li>Run the ATS test (section 6) before applying<\/li>\n<\/ol><\/div>\n<h3>What you should copy from these examples<\/h3>\n<ul>\n<li><strong>Header with credibility links<\/strong>\n<ul>\n<li>Include LinkedIn or personal portfolio links with client testimonials, metrics dashboards, or published case studies.<\/li>\n<li>Rely on a straightforward format to ensure links are accessible in PDF form.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Bullets that highlight business impact<\/strong>\n<ul>\n<li>Demonstrate measurable results (revenue growth, churn reduction, upsell percentage, client satisfaction) instead of just listing routine duties.<\/li>\n<li>Mention relevant CRM or customer engagement platforms naturally within the achievement.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Skills sorted by category<\/strong>\n<ul>\n<li>Segment CRM tools, sales methodologies, communication skills, and data analysis for fast review.<\/li>\n<li>Emphasize skills that are aligned with the job posting, rather than listing every tool you\u2019ve ever used.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Review the three resume samples below, each reflecting a different style. Select the example that feels closest to your target function and seniority, then swap in your own experience using the same structure. For more <a href=\"https:\/\/jobwinner.ai\/resume-examples\">resume examples<\/a> across roles, browse additional formats and samples.<\/p>\n<div class=\"visual resume-card\" tabindex=\"0\" aria-label=\"Sales Customer Success Manager resume example, classic Harvard style\">\n<div class=\"resume-base resume-classic\">\n<p class=\"name\">Morgan Taylor<\/p>\n<p class=\"title\">Sales Customer Success Manager<\/p>\n<p class=\"contact\">\n          morgan.taylor@example.com \u00b7 555-654-3210 \u00b7 Austin, TX \u00b7 linkedin.com\/in\/morgantaylor \u00b7 morgan-taylor.com\n        <\/p>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Summary<\/p>\n<div class=\"rule\"><\/div>\n<p class=\"summary-p\">\n            Dedicated Sales Customer Success Manager with 7+ years maximizing client retention and expanding commercial relationships in SaaS and B2B environments. Skilled in onboarding, upselling, and navigating complex renewals. Recognized for building trust with enterprise accounts and driving adoption through strategic consultation and data-driven insights.\n          <\/p>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Experience<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>CloudBridge Solutions<\/strong>, Sales Customer Success Manager, Austin, TX<\/div>\n<div class=\"right\">Feb 2017 to Present<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Oversaw a portfolio of 40+ enterprise clients, maintaining a 96% renewal rate and driving $1.5M+ in upsell revenue within two years.<\/li>\n<li>Developed and delivered onboarding programs tailored to client needs, reducing ramp time by 30% and boosting product adoption.<\/li>\n<li>Identified expansion opportunities through quarterly business reviews (QBRs), resulting in an average account growth of 18% YoY.<\/li>\n<li>Resolved escalated client issues using Salesforce and Gainsight, achieving a 4.8\/5 average CSAT score.<\/li>\n<li>Collaborated with product and sales to implement feedback loops, influencing three major product enhancements in 2022.<\/li>\n<\/ul>\n<div class=\"row\">\n<div><strong>InsightTech<\/strong>, Account Manager, Dallas, TX<\/div>\n<div class=\"right\">Jun 2014 to Jan 2017<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Managed sales pipeline for mid-market clients, exceeding quarterly targets by an average of 22%.<\/li>\n<li>Led renewal negotiations, reducing customer churn from 12% to 7% within a year.<\/li>\n<li>Implemented a standardized outreach cadence using HubSpot, increasing response rates by 28%.<\/li>\n<li>Delivered product demos and training workshops that accelerated customer onboarding and proficiency.<\/li>\n<\/ul><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Skills<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"two-col\" aria-label=\"Skills in two columns\">\n<div><strong>CRM Tools:<\/strong> Salesforce, HubSpot, Gainsight<\/div>\n<div><strong>Sales Methods:<\/strong> Solution Selling, QBRs, Negotiation<\/div>\n<div><strong>Reporting &amp; Analysis:<\/strong> Excel, Looker, Customer Health Scoring<\/div>\n<div><strong>Practices:<\/strong> Onboarding, Churn Prevention, Cross-functional Collaboration<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Education and Certifications<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>University of Texas at Austin<\/strong>, BA Communication &amp; Business, Austin, TX<\/div>\n<div class=\"right\">2014<\/div>\n<\/p><\/div>\n<div class=\"row\" style=\"margin-top: 6px;\">\n<div><strong>Certified Customer Success Manager (CCSM)<\/strong>, Online<\/div>\n<div class=\"right\">2018<\/div>\n<\/p><\/div>\n<div class=\"row\" style=\"margin-top: 6px;\">\n<div><strong>Salesforce Administrator Certified<\/strong>, Online<\/div>\n<div class=\"right\">2020<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>      <a class=\"resume-overlay\" href=\"https:\/\/app.jobwinner.ai\/register\" target=\"_blank\" rel=\"noopener\" aria-label=\"Go to JobWinner to enhance this resume\"><br \/>\n        <span class=\"cta-btn\">Enhance my Resume<\/span><br \/>\n      <\/a>\n    <\/div>\n<p>If you want a sharp, organized baseline, the classic style above is an excellent pick. Prefer a more modern appearance while keeping ATS compliance? The second example below uses a minimal, contemporary structure with a different information emphasis.<\/p>\n<div class=\"visual resume-card\" tabindex=\"0\" aria-label=\"Sales Customer Success Manager resume example, modern minimal style\">\n<div class=\"resume-base resume-modern\">\n<div class=\"top\">\n<div>\n<p class=\"name\">Samantha Lee<\/p>\n<p class=\"title\">Enterprise Customer Success Manager<\/p>\n<p>            <span class=\"pill\">Retention \u00b7 Expansion \u00b7 SaaS Onboarding<\/span>\n          <\/div>\n<p class=\"contact\">\n            samantha.lee@example.com<br \/>\n            555-222-4589<br \/>\n            Toronto, Canada<br \/>\n            linkedin.com\/in\/samanthalee<br \/>\n            samantha-lee.com\n          <\/p>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Summary<\/p>\n<div class=\"rule\"><\/div>\n<p class=\"summary-p\">\n            Enterprise Customer Success Manager with 5+ years supporting large-scale SaaS implementations and driving multi-million dollar renewals. Track record of achieving 98% client retention, improving NPS by 20 points, and collaborating cross-functionally to align product features with customer goals.\n          <\/p>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Experience<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>NovaCloud<\/strong>, Enterprise Customer Success Manager, Toronto, Canada<\/div>\n<div class=\"right\">Mar 2021 to Present<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Guided enterprise clients through onboarding and adoption, driving a 97% renewal rate and $2.1M in expansion revenue.<\/li>\n<li>Launched automated health scoring in Gainsight, reducing at-risk accounts by 38% within a year.<\/li>\n<li>Facilitated executive QBRs and roadmap discussions, leading to a 15% growth in contract value across key accounts.<\/li>\n<li>Trained and mentored new CSMs, shortening onboarding by 25% and boosting team engagement.<\/li>\n<li>Partnered with sales on cross-sell initiatives, increasing referral leads by 19%.<\/li>\n<\/ul>\n<div class=\"row\">\n<div><strong>BluePeak Software<\/strong>, Customer Success Specialist, Vancouver, Canada<\/div>\n<div class=\"right\">Sep 2018 to Feb 2021<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Managed 60+ SMB accounts, maintaining an average CSAT of 4.7\/5 and reducing ticket volume through proactive training.<\/li>\n<li>Developed reporting dashboards in Excel and Looker to monitor account health and prioritize outreach.<\/li>\n<li>Supported workflow automation rollouts, which improved client productivity and resulted in a 23% drop in support requests.<\/li>\n<\/ul><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Skills<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"two-col\">\n<div><strong>CRM:<\/strong> Gainsight, Salesforce, Zendesk<\/div>\n<div><strong>Sales Strategies:<\/strong> QBRs, Expansion Selling, Objection Handling<\/div>\n<div><strong>Data &amp; Reporting:<\/strong> Excel, Looker, Customer Segmentation<\/div>\n<div><strong>Practices:<\/strong> Onboarding, Health Scoring, Upsell Management<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Education and Certifications<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>York University<\/strong>, BA Business Communication, Toronto, Canada<\/div>\n<div class=\"right\">2018<\/div>\n<\/p><\/div>\n<div class=\"row\" style=\"margin-top: 6px;\">\n<div><strong>Customer Success Leadership Certification<\/strong>, Online<\/div>\n<div class=\"right\">2022<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>      <a class=\"resume-overlay\" href=\"https:\/\/app.jobwinner.ai\/register\" target=\"_blank\" rel=\"noopener\" aria-label=\"Go to JobWinner to enhance this resume\"><br \/>\n        <span class=\"cta-btn\">Enhance my Resume<\/span><br \/>\n      <\/a>\n    <\/div>\n<p>If your specialty is onboarding and product adoption, hiring teams expect to see spikes in NPS, churn reduction, or client expansion appear high in your resume. The third example is structured to make key customer success evidence clear right away.<\/p>\n<div class=\"visual resume-card\" tabindex=\"0\" aria-label=\"Sales Customer Success Manager resume example, compact technical style\">\n<div class=\"resume-base resume-compact\">\n<div class=\"header\">\n<p class=\"name\">Daniel Kim<\/p>\n<p class=\"title\">Mid-Market Customer Success Manager<\/p>\n<p class=\"contact\">\n            daniel.kim@example.com \u00b7 555-303-7766 \u00b7 Denver, CO \u00b7 linkedin.com\/in\/danielkim \u00b7 danielkim.io\n          <\/p>\n<\/p><\/div>\n<p class=\"tagline\">Specialty: Retention \u00b7 Upsell \u00b7 Onboarding \u00b7 Churn Mitigation<\/p>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Summary<\/p>\n<div class=\"rule\"><\/div>\n<p class=\"summary-p\">\n            Customer Success Manager with 6+ years enhancing client relationships for SaaS solutions, focused on maximizing renewals and account growth. Expert at diagnosing customer pain points, designing onboarding journeys, and driving NPS improvements. Trusted partner for both internal sales and external stakeholders.\n          <\/p>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Professional Experience<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>SummitWorks<\/strong>, Customer Success Manager, Denver, CO<\/div>\n<div class=\"right\">Apr 2019 to Present<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Managed onboarding for 70+ mid-market clients, reducing time-to-first-value by 35% using tailored success plans.<\/li>\n<li>Increased renewal rates from 89% to 95% within 12 months by implementing risk alerts and targeted outreach strategies.<\/li>\n<li>Orchestrated upsell campaigns, generating $800K in incremental annual revenue across portfolio clients.<\/li>\n<li>Analyzed customer data to build health dashboards in Salesforce and presented findings to leadership for product improvements.<\/li>\n<li>Received \u201cTop CSM\u201d award for consistently exceeding client satisfaction benchmarks.<\/li>\n<\/ul>\n<div class=\"row\">\n<div><strong>CoreWave Solutions<\/strong>, Customer Success Associate, Boulder, CO<\/div>\n<div class=\"right\">Feb 2016 to Mar 2019<\/div>\n<\/p><\/div>\n<ul class=\"bullets\">\n<li>Supported 40+ SMB clients, maintaining a 4.9\/5 NPS and facilitating product adoption workshops.<\/li>\n<li>Collaborated with support and sales to resolve escalations, decreasing churn by 17% year-over-year.<\/li>\n<li>Created a knowledge base and onboarding documentation, reducing inbound support tickets by 30%.<\/li>\n<\/ul><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Skills<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"two-col\">\n<div><strong>CRM Platforms:<\/strong> Salesforce, Intercom, HubSpot<\/div>\n<div><strong>Sales Tactics:<\/strong> Up\/Cross-sell, Renewal Negotiation<\/div>\n<div><strong>Analytical Tools:<\/strong> Excel, Google Analytics, Reporting<\/div>\n<div><strong>Practices:<\/strong> Onboarding, Churn Analysis, Stakeholder Engagement<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sec\">\n<p class=\"sec-title\">Education and Certifications<\/p>\n<div class=\"rule\"><\/div>\n<div class=\"row\">\n<div><strong>University of Colorado<\/strong>, BA Marketing, Boulder, CO<\/div>\n<div class=\"right\">2016<\/div>\n<\/p><\/div>\n<div class=\"row\" style=\"margin-top: 6px;\">\n<div><strong>Gainsight Customer Success Certification<\/strong>, Online<\/div>\n<div class=\"right\">2021<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>      <a class=\"resume-overlay\" href=\"https:\/\/app.jobwinner.ai\/register\" target=\"_blank\" rel=\"noopener\" aria-label=\"Go to JobWinner to enhance this resume\"><br \/>\n        <span class=\"cta-btn\">Enhance my Resume<\/span><br \/>\n      <\/a>\n    <\/div>\n<p>All three examples have essential elements for an effective resume: a clear focus up front, quantifiable business outcomes, logically grouped information for easy review, and links to supporting evidence or portfolios. Style differences are cosmetic\u2014the strategy of making your impact and relevance obvious is the real key.<\/p>\n<p class=\"note\">Tip: If your LinkedIn has strong recommendations or case studies, feature them prominently in your links section.<\/p>\n<h3>Role variations (pick the closest version to your target job)<\/h3>\n<p>\u201cSales Customer Success Manager\u201d postings often represent different focuses. Choose the closest specialization and reflect its language and bullet styles using your own results.<\/p>\n<h3>Retention-focused variation<\/h3>\n<p><strong>Keywords to include:<\/strong> Renewal, Churn, CSAT, NPS<\/p>\n<ul>\n<li><strong>Bullet pattern 1:<\/strong> Reduced <em>churn rate<\/em> by [percentage] through proactive outreach and risk scoring, leading to [improved renewals\/retention] across [number] accounts.<\/li>\n<li><strong>Bullet pattern 2:<\/strong> Enhanced <em>customer satisfaction<\/em> (NPS\/CSAT) by [amount] via process improvements and personalized onboarding.<\/li>\n<\/ul>\n<h3>Expansion-focused variation<\/h3>\n<p><strong>Keywords to include:<\/strong> Upsell, Cross-sell, Expansion Revenue<\/p>\n<ul>\n<li><strong>Bullet pattern 1:<\/strong> Identified and closed <em>expansion opportunities<\/em>, generating [amount] in upsell revenue within [time frame].<\/li>\n<li><strong>Bullet pattern 2:<\/strong> Delivered <em>QBRs<\/em> and business reviews, increasing customer wallet share by [percentage].<\/li>\n<\/ul>\n<h3>Onboarding and Adoption variation<\/h3>\n<p><strong>Keywords to include:<\/strong> Onboarding, Product Adoption, Time-to-Value<\/p>\n<ul>\n<li><strong>Bullet pattern 1:<\/strong> Designed and implemented <em>onboarding programs<\/em>, reducing time-to-first-value by [percentage] and improving product adoption rates.<\/li>\n<li><strong>Bullet pattern 2:<\/strong> Facilitated <em>training workshops<\/em>, increasing user engagement and lowering support requests by [percentage].<\/li>\n<\/ul>\n<\/section>\n<section id=\"recruiter-scan\">\n<h2>2. What recruiters scan first<\/h2>\n<p>Recruiters generally don\u2019t read every word on their first pass. They look for signals that you fit the role and have delivered results. Use this checklist to ensure your Sales Customer Success Manager resume stands out for the right reasons.<\/p>\n<ul>\n<li><strong>Role match in top third:<\/strong> title, summary, and skills clearly reflect the job\u2019s focus and tools.<\/li>\n<li><strong>Most impactful results first:<\/strong> first bullets under each job show achievements tied to the job description.<\/li>\n<li><strong>Quantified business value:<\/strong> at least one real metric per position (renewal rate, NPS, revenue, churn, adoption).<\/li>\n<li><strong>Proof links:<\/strong> LinkedIn, metrics dashboards, or referenceable work samples are easy to locate and back up your claims.<\/li>\n<li><strong>Logical layout:<\/strong> consistent date formatting, conventional section headings, and straightforward structure that parses easily.<\/li>\n<\/ul>\n<p class=\"note\">To make a quick impact, rearrange bullets so your top evidence always comes first under each position.<\/p>\n<\/section>\n<section id=\"structure\">\n<h2>3. How to Structure a Sales Customer Success Manager Resume Section by Section<\/h2>\n<p>Resume structure is especially important because most reviewers scan, not read. A great Sales Customer Success Manager resume surfaces your core value\u2014retention, growth, or client success\u2014in seconds.<\/p>\n<p>Focus on emphasizing relevant details in the right order, rather than including every possible task. Treat your resume as a roadmap: highlight the journey and let your LinkedIn or references provide supporting detail.<\/p>\n<h3>Recommended section order (with what to include)<\/h3>\n<ul>\n<li><strong>Header<\/strong>\n<ul>\n<li>Name, target role (Sales Customer Success Manager), email, phone, city + country.<\/li>\n<li>Links: LinkedIn, portfolio, metrics or case study pages.<\/li>\n<li>No need to list your full address.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Summary (optional)<\/strong>\n<ul>\n<li>Best for clarifying specialization: retention, onboarding, expansion, enterprise, SMB.<\/li>\n<li>2\u20134 lines covering your focus, toolset, and 1\u20132 business results.<\/li>\n<li>If you need help, draft a summary with a <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\/professional-summary-generator\/\">professional summary generator<\/a> and tweak for accuracy.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Professional Experience<\/strong>\n<ul>\n<li>Reverse chronological, matching dates and city for each position.<\/li>\n<li>3\u20135 results-driven bullets per job, ordered for relevance.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Skills<\/strong>\n<ul>\n<li>Group skills: CRM Tools, Sales Methods, Reporting &amp; Analysis, Practices.<\/li>\n<li>Keep to what\u2019s most relevant for your target role.<\/li>\n<li>Uncertain which skills matter? Use the <a href=\"https:\/\/jobwinner.ai\/skills-insights\/\">skills insights<\/a> tool to analyze job postings and see what hiring managers prioritize.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Education and Certifications<\/strong>\n<ul>\n<li>Include degree city\/country where relevant.<\/li>\n<li>Certifications can be listed as Online where there\u2019s no physical location.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/section>\n<section id=\"bullets\">\n<h2>4. Sales Customer Success Manager Bullet Points and Metrics Playbook<\/h2>\n<p>Effective bullets do more than list tasks\u2014they prove you can deliver value, foster growth, and leverage key tools. The fastest way to upgrade your resume is to sharpen your achievement statements.<\/p>\n<p>If your bullets mostly read as \u201cresponsible for&#8230;\u201d, you\u2019re missing your biggest value-add. Instead, focus on showing concrete results: renewal rates, upsells, onboarding improvements, client feedback, and efficiency gains.<\/p>\n<h3>A simple bullet formula you can reuse<\/h3>\n<ul>\n<li><strong>Action + Scope + Tool + Business Outcome<\/strong>\n<ul>\n<li><strong>Action:<\/strong> drove, established, expanded, resolved, delivered, analyzed<\/li>\n<li><strong>Scope:<\/strong> portfolio size, client segment, onboarding program, upsell campaign<\/li>\n<li><strong>Tool:<\/strong> Salesforce, Gainsight, Excel, HubSpot, survey automation<\/li>\n<li><strong>Business Outcome:<\/strong> improved retention, increased revenue, reduced churn, boosted CSAT\/NPS, shortened time-to-value<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Where to find metrics fast (by focus area)<\/h3>\n<ul>\n<li><strong>Retention metrics:<\/strong> Renewal rate, churn rate, NPS, CSAT, time-to-renewal<\/li>\n<li><strong>Growth metrics:<\/strong> Upsell revenue, cross-sell rate, contract expansion, average account value<\/li>\n<li><strong>Adoption metrics:<\/strong> Time-to-first-value, feature utilization, onboarding completion rate<\/li>\n<li><strong>Efficiency metrics:<\/strong> Reduced support tickets, average response time, onboarding duration<\/li>\n<li><strong>Feedback metrics:<\/strong> Survey completion rate, testimonial frequency, referral leads generated<\/li>\n<\/ul>\n<p><strong>Places to find these metrics include:<\/strong><\/p>\n<ul>\n<li>CRM dashboards (Salesforce, HubSpot, Gainsight)<\/li>\n<li>Customer survey tools (SurveyMonkey, NPS software)<\/li>\n<li>Sales performance reports (Excel, Looker, Tableau)<\/li>\n<li>Support ticketing platforms (Zendesk, Intercom)<\/li>\n<\/ul>\n<p>If you\u2019re searching for more phrasing options, see these <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\/responsabilities-bullet-points\/\">responsibility bullet point samples<\/a> and adapt them with your actual impact.<\/p>\n<p>Here\u2019s a before-and-after table to help you write stronger Sales Customer Success Manager bullets.<\/p>\n<div class=\"visual tablewrap\" role=\"img\" aria-label=\"Before and after bullet point examples for Sales Customer Success Manager resume\">\n<table>\n<thead>\n<tr>\n<th><span class=\"bad\">Before<\/span> (weak)<\/th>\n<th><span class=\"good\">After<\/span> (strong)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Handled renewals for customer accounts.<\/td>\n<td>Managed $2M+ in renewals for 40+ enterprise accounts, maintaining a 97% retention rate over 12 months.<\/td>\n<\/tr>\n<tr>\n<td>Conducted product training sessions.<\/td>\n<td>Delivered targeted onboarding workshops, reducing time-to-value for new users by 30% and increasing adoption of premium features.<\/td>\n<\/tr>\n<tr>\n<td>Worked with sales team to upsell products.<\/td>\n<td>Partnered with sales to identify and close $500K in upsell opportunities using data-driven QBR insights across major accounts.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h3>Common weak patterns and how to fix them<\/h3>\n<p><strong>&#8220;Responsible for managing clients&#8221;<\/strong> \u2192 Show your business results<\/p>\n<ul>\n<li>Weak: &#8220;Responsible for managing clients across segments&#8221;<\/li>\n<li>Strong: &#8220;Oversaw 60+ mid-market accounts, increasing retention by 8% and boosting NPS 15 points in one year&#8221;<\/li>\n<\/ul>\n<p><strong>&#8220;Assisted with onboarding&#8221;<\/strong> \u2192 Specify your direct impact<\/p>\n<ul>\n<li>Weak: &#8220;Assisted with onboarding new clients&#8221;<\/li>\n<li>Strong: &#8220;Led onboarding for 25 accounts, reducing ramp time by 40% and improving early-stage adoption rates&#8221;<\/li>\n<\/ul>\n<p><strong>&#8220;Helped with renewals&#8221;<\/strong> \u2192 Give numbers and context<\/p>\n<ul>\n<li>Weak: &#8220;Helped with renewals&#8221;<\/li>\n<li>Strong: &#8220;Negotiated renewals for $1.2M in ARR, achieving a 95% renewal rate and driving $200K in expansion revenue&#8221;<\/li>\n<\/ul>\n<p class=\"note\">If you don\u2019t know the exact number, offer a reasonable estimate (\u201caround 90%\u201d) and be ready to explain how you arrived at it.<\/p>\n<\/section>\n<section id=\"tailor\">\n<h2>5. Tailor Your Sales Customer Success Manager Resume to a Job Description (Step by Step + Prompt)<\/h2>\n<p>Tailoring transforms a generic resume into a highly targeted one. This isn\u2019t about stretching the truth\u2014it\u2019s about emphasizing the most relevant parts of your real work and using the language of the job posting.<\/p>\n<p>For a faster process, <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\">tailor your resume with JobWinner AI<\/a> and then refine the output for accuracy. If your summary feels too generic, start with the <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\/professional-summary-generator\/\">professional summary generator<\/a> and modify it to fit your strengths.<\/p>\n<h3>5 steps to tailor honestly<\/h3>\n<ol>\n<li><strong>Extract main keywords<\/strong>\n<ul>\n<li>Spot CRM platforms, sales cycles, onboarding terms, retention, and adoption phrases.<\/li>\n<li>Note which terms are repeated or emphasized\u2014these reflect priorities.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Align keywords with your real experience<\/strong>\n<ul>\n<li>Link each keyword to a true task, outcome, or project you\u2019ve handled.<\/li>\n<li>If a keyword is a stretch, highlight a similar, authentic strength instead.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Refocus the top third<\/strong>\n<ul>\n<li>Your title, summary, and skills should reflect the role\u2019s core needs (e.g., enterprise vs SMB, retention vs expansion).<\/li>\n<li>List skills in the same order as the job\u2019s requirements for better ATS matching.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Front-load the most relevant results<\/strong>\n<ul>\n<li>Move the best-aligned bullets to the top of each job section.<\/li>\n<li>Remove bullets that don\u2019t support the target position.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Credibility check<\/strong>\n<ul>\n<li>Every claim should be backed by context or numbers you can discuss in an interview.<\/li>\n<li>Rewrite or omit anything that feels like a stretch or you can\u2019t explain in detail.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3>Red flags that make tailoring look fake (avoid)<\/h3>\n<ul>\n<li>Copying job description language directly without context<\/li>\n<li>Listing every CRM or sales process mentioned, regardless of your depth<\/li>\n<li>Inflating your experience in areas you only touched briefly<\/li>\n<li>Altering job titles to match the posting if they aren\u2019t truthful<\/li>\n<li>Overstating metrics you can\u2019t support with real data<\/li>\n<\/ul>\n<p>Good tailoring means magnifying what is relevant and true\u2014not inserting qualifications you wish you had.<\/p>\n<p>Want to generate a tailored draft you can confidently edit and submit? Copy and paste the following prompt to get started:<\/p>\n<div class=\"visual prompt-box\" aria-label=\"Copy and paste resume tailoring prompt\">\n<div class=\"prompt-head\">\n        <button class=\"prompt-copy-btn\" type=\"button\" onclick=\"jwCopySection('tailor-prompt', this)\">Copy prompt<\/button>\n      <\/div>\n<pre><code id=\"tailor-prompt\">Task: Tailor my Sales Customer Success Manager resume to the job description below without inventing experience.\n\nRules:\n- Keep everything truthful and consistent with my original resume.\n- Prefer strong action verbs and measurable impact.\n- Use relevant keywords from the job description naturally (no keyword stuffing).\n- Keep formatting ATS-friendly (simple headings, plain text).\n\nInputs:\n1) My current resume:\n&lt;RESUME&gt;\n[Paste your resume here]\n&lt;\/RESUME&gt;\n\n2) Job description:\n&lt;JOB_DESCRIPTION&gt;\n[Paste the job description here]\n&lt;\/JOB_DESCRIPTION&gt;\n\nOutput:\n- A tailored resume (same structure as my original)\n- 8 to 12 improved bullets, prioritizing the most relevant achievements\n- A refreshed Skills section grouped by: CRM Tools, Sales Methods, Reporting &amp; Analysis, Practices\n- A short list of keywords you used (for accuracy checking)<\/code><\/pre>\n<\/p><\/div>\n<p class=\"note\">If a job description stresses retention or renewal targets, be sure to include at least one bullet demonstrating improvement in those areas\u2014but only if it\u2019s based on your real work.<\/p>\n<\/section>\n<section id=\"ats\">\n<h2>6. Sales Customer Success Manager Resume ATS Best Practices<\/h2>\n<p>Most ATS systems favor predictable layouts and clear sectioning. For Sales Customer Success Managers, a resume can look modern while staying simple: one column, standard headings, logical date formatting, and text-based skills grouping.<\/p>\n<p>Think of ATS as a parser\u2014not a reader. If your structure is unclear, or important details are buried or formatted unconventionally, your resume may be missed even if you\u2019re a solid fit. Always run your resume through an <a href=\"https:\/\/jobwinner.ai\/ats-resume-checker\/\">ATS checker<\/a> to catch structural issues before applying.<\/p>\n<h3>Guidelines for keeping your resume readable by both bots and humans<\/h3>\n<ul>\n<li><strong>Stick to standard section headings<\/strong>\n<ul>\n<li>Professional Experience, Skills, Education, Certifications<\/li>\n<li>Skip creative headings that may confuse parsing software.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Maintain a simple, consistent layout<\/strong>\n<ul>\n<li>Uniform spacing and clear font size for all sections.<\/li>\n<li>Avoid multi-column or sidebar layouts for core content.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Make proof links obvious<\/strong>\n<ul>\n<li>Include portfolio or testimonial links in the header\u2014not buried in text.<\/li>\n<li>Never put important links inside image files.<\/li>\n<\/ul>\n<\/li>\n<li><strong>List skills as text-based keywords<\/strong>\n<ul>\n<li>No visual graphs or rating bars\u2014just plain text, in groups for fast review.<\/li>\n<li>Use categories that reflect the job, such as CRM Tools, Sales Methods, Reporting, and Practices.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Here\u2019s an ATS \u201cdo and avoid\u201d checklist tailored for Sales Customer Success Manager resumes.<\/p>\n<div class=\"visual tablewrap\" role=\"img\" aria-label=\"ATS do and avoid checklist for Sales Customer Success Manager resumes\">\n<table>\n<thead>\n<tr>\n<th>Do (ATS friendly)<\/th>\n<th>Avoid (common parsing issues)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Simple structure, clear headings, no sidebars<\/td>\n<td>Fancy icons, text in images, multi-column layouts for key data<\/td>\n<\/tr>\n<tr>\n<td>Skill keywords in grouped text<\/td>\n<td>Using visual rating bars, colored skills meters, or graphics<\/td>\n<\/tr>\n<tr>\n<td>Bullets focused on outcomes and tools<\/td>\n<td>Dense blocks of text or generic task descriptions<\/td>\n<\/tr>\n<tr>\n<td>Standard PDF unless requested otherwise<\/td>\n<td>Unusual file types, overly designed PDFs that don\u2019t copy cleanly<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h3>Quick ATS test you can do yourself<\/h3>\n<ol>\n<li>Save your resume as a PDF<\/li>\n<li>Open it in Google Docs or a similar reader<\/li>\n<li>Copy all text into a plain text editor<\/li>\n<li>Check for broken formatting, missing data, or jumbled skills<\/li>\n<\/ol>\n<p>If the text pastes in disorganized, or skills and dates lose their structure, an ATS may have similar problems. Simplify until it copies cleanly.<\/p>\n<p class=\"note\">Always paste your resume into a plain text editor as a final ATS check before submitting an application.<\/p>\n<\/section>\n<section id=\"optimize\">\n<h2>7. Sales Customer Success Manager Resume Optimization Tips<\/h2>\n<p>Final resume optimization is about removing barriers for reviewers\u2014making relevance, proof, and credibility instantly clear. For the best results, review your resume in three quick passes: the top third, your bullets, then overall polish and proofreading.<\/p>\n<p>Optimize each version for the specific job, not just once for your search overall. Here are the most effective ways to raise your impact:<\/p>\n<h3>High-impact fixes that usually move the needle<\/h3>\n<ul>\n<li><strong>Make fit obvious in seconds<\/strong>\n<ul>\n<li>Match your job title and summary to the posting (e.g., \u201cEnterprise Customer Success Manager\u201d vs \u201cSMB CSM\u201d).<\/li>\n<li>List high-priority CRM tools or sales methods near the top of your skills.<\/li>\n<li>Place your most relevant achievement at the top of each work section.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Make bullets easy to trust<\/strong>\n<ul>\n<li>Replace general statements with specifics: scope, tool used, and business outcome.<\/li>\n<li>Include at least one quantifiable result per position if possible (renewal %, NPS, upsell $).<\/li>\n<li>Remove repetitive or redundant bullets.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Make verification simple<\/strong>\n<ul>\n<li>Include LinkedIn or portfolio links with recommendations or case studies.<\/li>\n<li>Reference customer testimonial pages, if available.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Common mistakes that weaken otherwise strong resumes<\/h3>\n<ul>\n<li><strong>Burying your best result:<\/strong> Your top achievement is hidden deep in a secondary job<\/li>\n<li><strong>Inconsistent tone:<\/strong> Switching between \u201cwe\u201d and \u201cI\u201d, or mixing present\/past tense<\/li>\n<li><strong>Repeating similar bullets:<\/strong> Multiple bullets about onboarding with no added insight<\/li>\n<li><strong>Starting every section with duties:<\/strong> Opening bullets focus on tasks, not impact<\/li>\n<li><strong>Listing irrelevant skills:<\/strong> Including skills outside the customer success\/sales context<\/li>\n<\/ul>\n<h3>Anti-patterns that lead to quick rejections<\/h3>\n<ul>\n<li><strong>Obvious generic language:<\/strong> \u201cDetail-oriented professional with strong interpersonal skills\u201d<\/li>\n<li><strong>Unclear scope:<\/strong> \u201cSupported various accounts\u201d (Which segment? How many? What changed?)<\/li>\n<li><strong>Unfocused skills section:<\/strong> Long, ungrouped list of software and soft skills<\/li>\n<li><strong>Tasks, not outcomes:<\/strong> \u201cResponsible for client communication\u201d (Everyone does this)<\/li>\n<li><strong>Unverifiable claims:<\/strong> \u201cTop performer in the industry\u201d or \u201cBest CSM company-wide\u201d<\/li>\n<\/ul>\n<h3>Quick scorecard for a 2-minute self-review<\/h3>\n<p>Use this table as a rapid checkup. If you can fix one thing before applying, focus on your relevance and quantifiable impact. To generate tailored resumes quickly, <a href=\"https:\/\/jobwinner.ai\/resume-tailoring\">try the JobWinner AI resume tailoring tool<\/a> and edit for precision.<\/p>\n<div class=\"visual tablewrap\" role=\"img\" aria-label=\"Sales Customer Success Manager resume optimization scorecard\">\n<table>\n<thead>\n<tr>\n<th>Area<\/th>\n<th>What strong looks like<\/th>\n<th>Quick fix<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Relevance<\/td>\n<td>Title, summary, and skills match the posted role<\/td>\n<td>Rewrite summary and reorder skills for the specific job<\/td>\n<\/tr>\n<tr>\n<td>Impact<\/td>\n<td>Bullets include metrics: retention, upsell, CSAT, adoption<\/td>\n<td>Add one measurable outcome per job if possible<\/td>\n<\/tr>\n<tr>\n<td>Evidence<\/td>\n<td>Portfolio, testimonials, or LinkedIn recommendations<\/td>\n<td>Link to 1\u20132 relevant proof artifacts<\/td>\n<\/tr>\n<tr>\n<td>Clarity<\/td>\n<td>Consistent, skimmable structure and dates<\/td>\n<td>Edit for uniformity and remove clutter<\/td>\n<\/tr>\n<tr>\n<td>Credibility<\/td>\n<td>Bullets are defensible and specific<\/td>\n<td>Replace vague lines with details and numbers<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p class=\"note\"><strong>Final polish tip:<\/strong> Read your resume aloud\u2014any line you can\u2019t explain in an interview should be made more concrete or omitted.<\/p>\n<\/section>\n<section id=\"beyond\">\n<h2>8. What to Prepare Beyond Your Resume<\/h2>\n<p>Your resume opens the door, but you\u2019ll need to back it up during interviews. Top candidates treat their resume as a guidepost for deeper stories, not a complete narrative. As you receive interview invites, use <a href=\"https:\/\/jobwinner.ai\/interview-preparation\/\">interview preparation<\/a> tools to practice discussing your methods and results.<\/p>\n<h3>Be prepared to elaborate on every bullet<\/h3>\n<ul>\n<li><strong>For each achievement:<\/strong> Be ready to describe the initial challenge, your approach, alternatives you considered, and how you measured your success.<\/li>\n<li><strong>For metrics:<\/strong> Know your calculation method and speak honestly about any assumptions. \u201cBoosted renewal rate by 12%\u201d should be paired with how you tracked it and the baseline rate.<\/li>\n<li><strong>For every tool listed:<\/strong> Expect questions about your practical depth\u2014if you list Salesforce, be prepared to discuss custom reports, automations, or integrations you\u2019ve managed.<\/li>\n<li><strong>For major projects:<\/strong> Prepare a detailed example: the client\u2019s pain point, your intervention, the outcome, and what you learned or would do differently.<\/li>\n<\/ul>\n<h3>Gather your supporting evidence<\/h3>\n<ul>\n<li>Clean up your LinkedIn: highlight recommendations and case studies relevant to customer success<\/li>\n<li>Save reports, dashboards, or client feedback you can discuss (redacted for privacy)<\/li>\n<li>Have onboarding guides or process flows to illustrate your role in customer journeys<\/li>\n<li>Practice explaining your biggest customer win and how you handled difficult accounts<\/li>\n<\/ul>\n<p class=\"note\">The best interviews are led by curiosity\u2014make sure your resume invites questions you\u2019re excited to answer with real stories and results.<\/p>\n<\/section>\n<section id=\"checklist\">\n<h2>9. Final Pre-Submission Checklist<\/h2>\n<p>Before you submit, run through this one-minute review:<\/p>\n<div class=\"visual checklist-box\">\n      <label><br \/>\n        <input type=\"checkbox\"> Top third (header + summary + skills) reflects the job\u2019s tools and priorities<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> Lead bullet for each role is your most relevant, impressive achievement<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> At least 3\u20135 bullets include measurable business results<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> LinkedIn\/portfolio links work and include relevant testimonials or metrics<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> Passed ATS plain text test (no formatting breaks)<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> No spelling mistakes, consistent voice, and date formatting throughout<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> File named clearly (FirstName_LastName_Resume.pdf)<br \/>\n      <\/label><br \/>\n      <label><br \/>\n        <input type=\"checkbox\"> Can confidently discuss every claim with real examples<br \/>\n      <\/label>\n    <\/div>\n<\/section>\n<section id=\"faqs\">\n<h2>10. Sales Customer Success Manager Resume FAQs<\/h2>\n<p>Use these for a last-minute gut check before submitting. These are frequently asked by professionals seeking a Sales Customer Success Manager resume example and looking to convert it into a winning application.<\/p>\n<div class=\"visual\" role=\"img\" aria-label=\"Sales Customer Success Manager resume FAQs accordion\">\n<div style=\"padding: 14px;\">\n<details>\n<summary>How long should my Sales Customer Success Manager resume be?<\/summary>\n<p>\n            One page is perfect for early-career or focused roles, especially if you have under 6 years of experience. Two pages can be justified if you have a longer track record of results or managed complex, multi-segment accounts. Regardless, keep the most relevant content on the first page and remove anything that\u2019s outdated or repetitive.\n          <\/p>\n<\/details>\n<details>\n<summary>Should I include a summary?<\/summary>\n<p>\n            Not required, but helpful when it quickly clarifies your area of expertise (e.g., retention, onboarding, expansion) and gives hiring managers instant context. Limit it to 2\u20134 lines. Make sure every claim is supported by your bullets.\n          <\/p>\n<\/details>\n<details>\n<summary>How many bullet points per job is best?<\/summary>\n<p>\n            For most positions, 3\u20135 high-impact bullets work best for both human and ATS reviewers. If you have more, trim or combine similar points. Prioritize outcomes rather than duties, and delete anything that doesn\u2019t match the job you\u2019re targeting.\n          <\/p>\n<\/details>\n<details>\n<summary>Do I need LinkedIn or portfolio links?<\/summary>\n<p>\n            Not mandatory, but they strengthen your application\u2014especially if you showcase recommendations, published case studies, or dashboards with real results. If you can\u2019t share confidential data, reference testimonials or anonymized feedback that proves your track record.\n          <\/p>\n<\/details>\n<details>\n<summary>What if I don\u2019t have specific metrics?<\/summary>\n<p>\n            Use qualitative achievements or process improvements you can stand behind: \u201cshortened onboarding cycles,\u201d \u201cincreased user engagement,\u201d or \u201creduced escalations.\u201d When possible, provide before-and-after context or percentage estimates, and be ready to explain your reasoning.\n          <\/p>\n<\/details>\n<details>\n<summary>Is it bad to list every CRM or tool I\u2019ve touched?<\/summary>\n<p>\n            It\u2019s better to highlight the tools and platforms you use deeply and that are required for your target job. Listing every tool can dilute your profile and make it harder for ATS to match your expertise with the posting. Group your top skills and prioritize those mentioned in the job description.\n          <\/p>\n<\/details>\n<details>\n<summary>Should I include project-based, contract, or freelance work?<\/summary>\n<p>\n            Absolutely, if it\u2019s relevant. List client type, scope, and tangible results just as you would for traditional roles. If you have several short-term clients, you can group them under a single heading and highlight the most impactful projects in your bullets.\n          <\/p>\n<\/details>\n<details>\n<summary>How do I show impact in early-career roles?<\/summary>\n<p>\n            Focus on improvements you contributed to (e.g., \u201creduced onboarding time by 20%\u201d), ownership you showed (\u201ccreated new documentation reducing support tickets\u201d), or positive feedback (\u201cmaintained 4.8\/5 CSAT for 15+ clients\u201d). Early roles are about proving growth mindset and ability to drive small but meaningful improvements.\n          <\/p>\n<\/details>\n<details>\n<summary>What if my previous clients\/product data is confidential?<\/summary>\n<p>\n            Share outcomes in generic terms: \u201cLed adoption for a Fortune 500 client, increasing usage by 30%\u201d or \u201cManaged $1M+ in annual renewals for a global SaaS provider.\u201d Avoid naming clients or sharing private data\u2014focus on scale, process, and your personal contributions.\n          <\/p>\n<\/details><\/div>\n<\/p><\/div>\n<p class=\"note\">\n      Need a ready-to-edit template before you tailor? Check out ATS-safe layouts here: <a href=\"https:\/\/jobwinner.ai\/resume-templates\/\">resume templates<\/a>.\n    <\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sales Customer Success Managers drive client satisfaction and revenue growth through relationship management and strategic support. Discover resume examples, ATS best practices, and tips for tailoring your application to your target job.<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"template":"","type-resume-example":[114],"class_list":["post-11482","resume-examples","type-resume-examples","status-publish","hentry","type-resume-example-sales"],"_links":{"self":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/resume-examples\/11482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/resume-examples"}],"about":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/types\/resume-examples"}],"author":[{"embeddable":true,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/media?parent=11482"}],"wp:term":[{"taxonomy":"type-resume-example","embeddable":true,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/type-resume-example?post=11482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}