{"id":4063,"date":"2025-07-04T01:49:40","date_gmt":"2025-07-03T23:49:40","guid":{"rendered":"https:\/\/jobwinner.ai\/?page_id=4063"},"modified":"2025-07-04T01:53:43","modified_gmt":"2025-07-03T23:53:43","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/jobwinner.ai\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4063\" class=\"elementor elementor-4063\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef9995c e-flex e-con-boxed e-con e-parent\" data-id=\"ef9995c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1262c7 elementor-widget elementor-widget-heading\" data-id=\"f1262c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edc50a8 elementor-widget elementor-widget-text-editor\" data-id=\"edc50a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-body1 q-mt-xl\"><h3 data-start=\"334\" data-end=\"351\"><strong>Politique de remboursement<\/strong><\/h3><p data-start=\"353\" data-end=\"599\">Chez JobWinner, nous nous engageons \u00e0 fournir des outils qui aident r\u00e9ellement les demandeurs d&#039;emploi \u00e0 am\u00e9liorer leurs candidatures et \u00e0 d\u00e9crocher des entretiens. Cependant, comme notre produit est num\u00e9rique et accessible instantan\u00e9ment, <strong data-start=\"548\" data-end=\"598\">Les remboursements ne sont accord\u00e9s que dans des cas tr\u00e8s limit\u00e9s.<\/strong>.<\/p><h4 data-start=\"601\" data-end=\"637\">\u00a0<\/h4><h4 data-start=\"601\" data-end=\"637\"><strong>Quand un remboursement peut \u00eatre envisag\u00e9<\/strong><\/h4><p data-start=\"639\" data-end=\"812\">Nous pouvons proc\u00e9der \u00e0 un remboursement <strong data-start=\"661\" data-end=\"714\">seulement si le produit ne fonctionne pas comme pr\u00e9vu<\/strong>, et apr\u00e8s que notre \u00e9quipe d&#039;assistance a tent\u00e9 de r\u00e9soudre le probl\u00e8me sans succ\u00e8s. Par exemple\u00a0:<\/p><ul data-start=\"814\" data-end=\"964\"><li data-start=\"814\" data-end=\"893\"><p data-start=\"816\" data-end=\"893\">Probl\u00e8mes techniques vous emp\u00eachant d&#039;utiliser une fonctionnalit\u00e9 essentielle de la plateforme<\/p><\/li><li data-start=\"894\" data-end=\"964\"><p data-start=\"896\" data-end=\"964\">Probl\u00e8mes d&#039;acc\u00e8s que nous ne sommes pas en mesure de r\u00e9soudre dans un d\u00e9lai raisonnable<\/p><\/li><\/ul><p data-start=\"966\" data-end=\"1064\">Toutes les demandes de remboursement sont \u00e9valu\u00e9es au cas par cas, et l&#039;approbation est \u00e0 notre enti\u00e8re discr\u00e9tion.<\/p><h4 data-start=\"1066\" data-end=\"1096\">\u00a0<\/h4><h4 data-start=\"1066\" data-end=\"1096\"><strong>Situations non remboursables<\/strong><\/h4><p data-start=\"1098\" data-end=\"1126\">Nous n&#039;effectuons pas de remboursement pour\u00a0:<\/p><ul data-start=\"1128\" data-end=\"1349\"><li data-start=\"1128\" data-end=\"1168\"><p data-start=\"1130\" data-end=\"1168\">Changement d&#039;avis ou achats accidentels<\/p><\/li><li data-start=\"1169\" data-end=\"1216\"><p data-start=\"1171\" data-end=\"1216\">Manque d&#039;utilisation ou d&#039;engagement avec la plateforme<\/p><\/li><li data-start=\"1217\" data-end=\"1296\"><p data-start=\"1219\" data-end=\"1296\">Des r\u00e9sultats qui ne r\u00e9pondent pas \u00e0 vos attentes (par exemple, ne pas obtenir d&#039;entretien d&#039;embauche)<\/p><\/li><li data-start=\"1297\" data-end=\"1349\"><p data-start=\"1299\" data-end=\"1349\">Les demandes soumises plus de 7 jours apr\u00e8s l&#039;achat<\/p><\/li><\/ul><h4 data-start=\"1351\" data-end=\"1379\">\u00a0<\/h4><h4 data-start=\"1351\" data-end=\"1379\"><strong>Comment demander un remboursement<\/strong><\/h4><p data-start=\"1381\" data-end=\"1512\">Si vous pensez que votre cas est admissible \u00e0 un remboursement, veuillez nous contacter dans les 7 jours suivant votre achat \u00e0 l&#039;adresse support@jobwinner.ai\u00a0<\/p><p data-start=\"1381\" data-end=\"1512\">Inclure:<\/p><ul data-start=\"1514\" data-end=\"1631\"><li data-start=\"1514\" data-end=\"1547\"><p data-start=\"1516\" data-end=\"1547\">L&#039;adresse e-mail utilis\u00e9e pour votre compte<\/p><\/li><li data-start=\"1548\" data-end=\"1592\"><p data-start=\"1550\" data-end=\"1592\">Description du probl\u00e8me rencontr\u00e9<\/p><\/li><li data-start=\"1593\" data-end=\"1631\"><p data-start=\"1595\" data-end=\"1631\">Des captures d&#039;\u00e9cran ou des exemples pertinents<\/p><\/li><\/ul><p>\u00a0<\/p><p data-start=\"1633\" data-end=\"1693\">Nous nous effor\u00e7ons d&#039;examiner toutes les demandes de remboursement dans un d\u00e9lai de 5 jours ouvrables.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Refund Policy At JobWinner, we\u2019re committed to providing tools that genuinely help job seekers improve their applications and land interviews. However, because our product is digital and instantly accessible, refunds are only granted in very limited cases. \u00a0 When a Refund May Be Considered We may issue a refund only if the product [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[26],"class_list":["post-4063","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/pages\/4063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/comments?post=4063"}],"version-history":[{"count":0,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/pages\/4063\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/media?parent=4063"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/jobwinner.ai\/fr\/wp-json\/wp\/v2\/wf_page_folders?post=4063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}